Knowledge Hub

A practical guide to backlog refinement and delivery support for Business Analysts, covering progressive elaboration, shared understanding, delivery questions, testing support and feeding learning back into the backlog.

A practical guide to writing user stories and acceptance criteria, including the Three Cs, Boolean logic, BDD, decision tables and collaborative refinement for Business Analysts.

What makes a good Agile Business Analyst? Learn how strong Agile BAs combine analysis, stakeholder engagement, requirements, collaboration and commercial thinking to help teams solve the right problems and deliver real value.

A practical guide to qualitative interviews and discussion guides for Business Analysts, covering research objectives, open questioning, probing, participant selection, thematic analysis and turning insight into action.

A practical guide to Business Analyst workshops and facilitation, covering preparation, workshop structure, stakeholder participation, managing disagreement and turning discussions into clear decisions and actions.

A practical guide to stakeholder analysis and engagement for Business Analysts, covering stakeholder identification, influence, conflicting needs, engagement planning and effective stakeholder relationships.

A practical guide to process mapping and improvement for Business Analysts, covering AS-IS and TO-BE processes, root-cause analysis, bottlenecks, waste and turning process insight into meaningful change.

A practical guide to Gap Analysis for Business Analysts, covering current and future states, identifying and prioritising gaps, root causes and turning analysis into meaningful change.

A practical step-by-step guide to requirements gathering and analysis for Business Analysts, from understanding the problem and stakeholders through to elicitation, analysis, prioritisation and validation.